Jobs-Ericsson

Ericsson Hiring Freshers Graduates for Support Engineer Jobs

Qualification : B.E/B.Tech(2015-freshers)

Place : Gurgaon

Job Summary
The Support Engineer is responsible for handling problems that have been reported by customers or other Ericsson support organizations.
Responsibilities & Tasks
Customer Issue handling
Handling of proactive support
Software Update Management (SUM) handling
Knowledge Management Tool (KCS) Coaching
Remote Service Gateway (RSG) Coaching

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